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Susan
W. Shoval, CPCU
President and Chief Operating Officer
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Susan W. Shoval is a founder and the president of
GUARD Insurance Group, the parent organization of several affiliates
engaged in insurance activities. While under her guidance, the
organization has evolved into a significant, regional Workers’
Compensation carrier licensed in 44 states and the District of Columbia.
Following 25 years of steady but controlled growth, GUARD successfully
merged with Clal Insurance Enterprises Holdings, Ltd. Susan is now
working with Clal toward realization of the group’s ambitious plans to
become an all-lines insurer.
During Susan’s tenure, GUARD has been recognized by
A.M. Best Company as an A- “Excellent” rated carrier and was also
selected by them as a 2004 finalist in e-Fusion – a national awards
program which spotlights innovative uses of technology to address
insurance business challenges. In 2001, the company was named one of the
50 Best Large Places to Work in Pennsylvania, achieving the rank of #2.
Susan is a Chartered Property Casualty Underwriter (CPCU)
who graduated magna cum laude in economics from Cornell University and
with highest honors in advanced studies from the College of Insurance in
New York City. She is a member of the Committee of 200 (a professional
organization of preeminent women entrepreneurs and corporate leaders
throughout the country) and of a similar local organization named Circle
200.
Susan’s professional and civic involvements currently
include serving as a director of Highmark, a Blue Cross/Blue Shield
Company and the largest health insurance company in Pennsylvania and
West Virginia. She is a director and officer of Wilkes University and
the chair of its Finance Committee. She is also a board member of the
Joint Urban Studies Center, a group which focuses on the revitalization
of small- and medium-sized cities, and she is co-chair of the Luzerne
County Diversity Task Force. Previous major associations have been with
the Earth Conservancy (a non-profit corporation for land reclamation and
revitalization), the United Way of Wyoming Valley, and Wyoming Seminary
(a college preparatory school) as well as several religious
organizations.
In addition, Susan has received a number of
leadership, community service, and professional awards, including the
following honors:
| 1993 |
ATHENA award, which recognizes women who
have achieved success in both business and community
affairs. |
| 1997 |
One of Pennsylvania’s Best 50 Women in
Business for the year. |
| 2000 |
Community Service Award presented by
Seligman J. Strauss Lodge No. 139 of B’nai B’rith (joint
recipient with her husband). |
| 2001 |
Ernst & Young Entrepreneur of the Year for
Central Pennsylvania (joint recipient with her husband). |
| 2005 |
Distinguished Leadership Award from
Leadership Wilkes-Barre (joint recipient with her husband). |
| 2006 |
A Girl Scout Woman of Distinction (Penn’s
Woods Council). |
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