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Service Philosophy: Adding Value to Our Product
While larger operations are accustomed to receiving a high degree of support
from their insurers, many smaller policyholders coming to us from other
relationships have expressed surprise about the resources we make available
to: (1) help increase safety awareness; (2) expedite the reporting of claims
via a toll-free phone call; and (3) provide ready access to a network
of medical providers who specialize in occupational health and offer the
kind of quality care that enables injured workers to recover quickly and
return to work promptly, either in a full or modified capacity. Services
such as these make a difference, potentially reducing the direct and indirect
expenses of our policyholders while enhancing productivity.
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