About Us > Management >
, CSP; Executive
VP of Insurance Operations
As Executive Vice President of Insurance Operations, Marshall is
responsible for overseeing all activities relating to the marketing
and sales operations of the organization – developing and
translating Berkshire Hathaway GUARD’s strategic plans into actions designed to
accomplish corporate goals. He has direct authority over key
disciplines related to this mission such as Home and Regional Office
Sales and Communications. By successfully coordinating the activities of these
disciplines (including involvement in product development and
oversight of advertising, public relations, and other sales support
initiatives) and by creating a culture responsive to the needs of
customers, he helps maintain Berkshire Hathaway GUARD’s growth and revenue stream. He
also remains personally involved with key strategic partnerships to
ensure the full potential of opportunities is realized in a mutually
Marshall's dual background in sales and in information services plus
his demonstrated commitment to excellence ideally positions him for
this role. As Vice President of Sales and Customer Service, Marshall
implemented systems to support and monitor company-wide sales
efforts through Berkshire Hathaway GUARD's distribution network of independent agents
and brokers while ensuring a high level of service. Marshall's sales
background is complemented by his computer industry expertise and
past experience in managing GUARD's support operations, technology,
and management information systems. A few of Marshall's
accomplishments include our implementation of a Teleservices Unit
and a wide area computer network that links our staff at all local
and remote locations.
Less . . .
Before joining GUARD, Marshall was active in direct sales and
regional sales management within the computer industry. In 1985,
Marshall received the Certified Systems Professional (CSP)
designation and has been a speaker on the topic of micro networks
and downsizing for the Insurance Accounting and Systems Association
(IASA) and the National Association of Independent Insurers (NAII).
During his sales career, Marshall was a five-time member of the
President's Round Table for Sales Excellence and a two-time member
of the President's Honor Roll. Marshall has served on the Property
Casualty Insurers Association of America (PCIAA) Marketing Committee
and has presented at their Joint Marketing and Underwriting
Conference. Marshall is a licensed Property and Casualty and Life,
Accident, and Health producer, which better positions him to
participate in the organization’s involvement with those lines of business.
A graduate of Wilkes University in Wilkes-Barre, Pennsylvania,
Marshall holds a Bachelor of Science degree and has successfully
completed a variety of advanced, specialized courses.
that specialize in Workers' Compensation and offer complementary
Businessowner's Policy, Commercial Auto, and Umbrella
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