More About Claims Reporting
For each of our policyholders, we make toll-free claims reporting available 24 hours a day, seven days a week. By dialing 1-888-NEW-CLMS, our claimants enable us to process cases immediately. Policyholders benefit from this feature in a number of ways, including:
Our ability to properly investigate accidents before key witnesses and evidence are lost
Reduced paperwork because we complete the required forms for the policyholder (where state regulations permit)
In case of Workers’ Comp, coordination of care from the very beginning
Potential insurance savings because of improved claims experience
Whether a claim is routine or more complicated in nature, our state-of-the-art computer system enables us to process all paperwork quickly so timely payments can be made. A GUARD Claims Team is also assigned to each case. These individuals represent a variety of disciplines, and their in-depth and diverse experience enables us to aggressively work towards resolution.