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Premium Payments

Claims

General Correspondence
 

Mailing Addresses

FOR PREMIUM PAYMENTS

 

All premium payments can be made on-line at our Policyholder Service Center. Just log in or register and then click the Pay Bill button on the home page. If you wish to mail your payment, see below for the appropriate address.  (If you're looking for confirmation of payment or due dates, see Billing / Audit.)

 

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Most of our customers making a REGULAR INSTALLMENT payment can use the address below. However, see below for some exceptions.

 

Berkshire Hathaway GUARD
P.O. Box 785570
Philadelphia, PA 19178-5570

 

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If you're making a DISABILITY INSURANCE PAYMENT:

 

Log in or register to use our Policyholder Service Center and click the Pay Bill button on the home page.

 

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If your policy number begins with the prefix R2:

 

Berkshire Hathaway GUARD
P.O. Box 785410
Philadelphia, PA 19178-5410

 

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If you're making a DOWN PAYMENT that will arrive on time (at least 7 business days prior to the policy's inception date):

 

Berkshire Hathaway GUARD
P.O. Box A-H
Wilkes-Barre, PA 18703

 

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If you're making an installment or down payment that will arrive AFTER THE DUE DATE:

 

You can make a one-time direct debit by following the instructions on our Fax Cover Sheet.

 

To avoid future delays (and eliminate installment fees!), you can sign up for ongoing premium debits by completing and returning our Direct Draft Program form.

 

If you have any questions, call our Customer Service department at 1-800-673-2465.

 

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FOR CLAIMS

 

If you're a provider submitting a medical bill:

 

Use an HCFA1500 or a UB92 and include pertinent Medical Records; make sure the claim number appears on all correspondence. (To obtain the claim number, call our Customer Service department at 1-800-673-2465.) Information on e-billing for California claims is available through Jopari, our partner for electronic transaction processing, at 1-866-269-0554.

 

Berkshire Hathaway GUARD
P.O. Box 1368
Wilkes-Barre, PA 18703

 

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If you're sending general claims correspondence:

 

Berkshire Hathaway GUARD
P.O. Box 1368
Wilkes-Barre, PA 18703

 

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FOR GENERAL CORRESPONDENCE

 

If your mail for us is not a payment or a bill:

 

Berkshire Hathaway GUARD
P.O. Box A-H
Wilkes-Barre, PA 18703

 

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