Contact Us > Information > Mailing Addresses

For Premium Payments
 

If you're making a REGULAR INSTALLMENT payment that will arrive by the due date on your statement:
 

GUARD Insurance Group
P.O. Box 62479
Baltimore, MD 21264-2479
 

If you're making a DOWN PAYMENT that will arrive on time (at least 7 business days prior to the policy's inception date):
 

GUARD Insurance Group
P.O. Box A-H
Wilkes-Barre, PA 18703
 

If you're making an installment payment that will arrive AFTER THE DUE DATE or if you're making a down payment that will arrive PAST DUE (less than 7 business days prior to the policy's inception date):
 

You can make a one-time direct debit by following the instructions on our Fax Cover Sheet. 

To avoid future delays (and eliminate installment fees!), you can sign up for ongoing premium debits by completing and returning our Direct Draft Program form.

If you have any questions, call our Customer Service department at 1-800-673-2465, ext. 1300.
 

Note:  If you're looking for confirmation of payment or due dates, see Billing / Audit.
 

For Claims
 

If you're a provider
submitting a medical bill:
Use an HCFA1500 or a UB92 and include the Physician Treatment notes; make sure the claim number appears on all correspondence.  (To obtain the claim number, call our Customer Service department at 1-800-673-2465, ext. 1300.)
 

GUARD Insurance Group
P.O. Box 1368
Wilkes-Barre, PA 18703
 

If you're sending general claims correspondence:
 

GUARD Insurance Group
P.O. Box A-H
Wilkes-Barre, PA 18703
 

For General Correspondence
 

If your mail for us is not a payment or a bill:
 

GUARD Insurance Group
P.O. Box A-H
Wilkes-Barre, PA 18703