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Online Self-Service

We value our policyholders, so we take advantage of technology to offer fast and easy online self-service solutions.

Our Policyholder Service Center is the gateway to a wide range of resources used by our customers to manage their insurance with us. From reporting a claim to making a payment online to reviewing helpful loss control information, our service center is designed to offer convenient access to the tools you use most!

Our BHGUARD Mobile App offers many of the same features with the latest technology always in mind. Get the app on Google Play or download from the Apple App Store, today!

Account Management

  • View and print policy documents
  • Generate a Certificate of Insurance (COI)
  • Download loss control materials
  • Search our video library
  • Chat online with a representative
  • Go paperless
  • Access other news and resources

Billing & Payments

  • Make a credit card payment
  • Transfer funds from your bank
  • Submit multi-policy payments
  • Set up re-occurring payments
  • View billing history


  • Report a new claim
  • Upload photos and documents
  • View policy loss history; easily download loss runs
  • Monitor the status of a claim
  • Chat online with an adjuster

Coverage-Specific Features

Commercial Auto

  • Access vehicle insurance ID cards
  • View all vehicles under a policy


  • Perform a census report

Workers’ Compensation

  • Find a physician
  • Complete a premium audit
  • Download state posting notices
  • Implement a return-to-work program
  • Report Payroll (self-reporting policy)

Some features and resources are only available for specific lines of insurance. Not all features may be currently available on the mobile app.

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