Insurance Business Magazine Spotlights GUARD’s Claims Management Approach
September 2, 2026Members of GUARD’s Workers’ Comp claims management team recently shared their expertise with Insurance Business magazine. Jason Volonakis, Complex Claims Director, Lauren Jason, Medical Only/Early Intervention Claims Director, and Lisa Krzywicki, Nurse Case Management Manager discussed the impact of rapid reporting, early intervention, and proactive medical management for Workers’ Compensation claims.
“Those 24 hours after a workplace injury occurs are critical,” said Lauren. “Early engagement allows us to immediately connect with the employee to begin managing an appropriate medical strategy and confirm our support for the situation – whether minor or complex.”
The article highlights GUARD’s unique approach to Workers’ Compensation claims handling through three specialized units: Medical-Only Unit, Early Intervention, or Complex Claims. “This model allows us to respond fast to minor incidents while focusing our expert resources on more complicated cases,” added Jason.
Lisa highlighted the importance of GUARD’s registered nurses. “It’s all about regular communication between the nurse and the injured worker,” she said. “We strive to get employees appropriate treatment from the start, identify potential issues early, and address obstacles before they become barriers to recovery.”
